ADULT LEARNERS - HOW THEY
ADAPT THE LEARNING PROCESS
1.0 INTRODUCTION
Mazanah et al. (2001), the objectives
of adult education are not only used to increase the career opportunities and skills.
Adults are also intending to obtain new experiences, socialization and
contribute to the society. A continuous education declaration which parallel
with the needs involved the adults and importance of lifelong learning was
approved in international level (UNESCO, 1999).
Kolb (1984) argues that effective
experiential learning entails the possession of four different
abilities: concrete experiments,
reflective observation, abstract conceptualization and active experimentation. In this respect Kolb's model is particularly
elegant, since it offers both a way to understand individual people's different
learning styles, and also an explanation of a cycle of experiential learning
that applies to us all. Kolb includes this 'cycle of learning' as a central
principle his experiential learning theory, typically expressed as four-stage
cycle of learning, in which 'immediate or concrete experiences' provide a basis
for 'observations and reflections'. These 'observations and reflections' are
assimilated and distilled into 'abstract concepts' producing new implications
for action which can be 'actively tested' in turn creating new experiences. Teaching methods that proposed through adult
education principle is different from teaching children (Knowles, 1972). The
term of ‘andragogy’ comes from Greek which giving a definition of ‘to lead or
educate adults’ (Hartree, 1984). Krajnc (1989), important of the term
‘andragogy’ giving awareness especially to specialist educator that there are
not every principle and practice in education are suitable to every level of age.
In Malaysia context (Nor Azizah,
1997), adult education is more emphasize on the human development especially
for the adults from rural area. The goal of adult education is to improve self
achievement from the aspect of individual knowledge and skills in order to
increase quality of life. Human development programs in Malaysia are provided
by three major groups: private sector, non-government organizations and
government agencies.
There are many literacy classes that
conducted by different groups in Malaysia after the establishment of Malaysia
in 1963 and those classes develop to Sabah and Sarawak (Mazanah &
Associates, 2001). The important period of time for adult education development
was during Tun Abdul Razak be the Prime Minister in Malaysia (Sufean, 1993).
With the increasing on the importance of education, there is growing awareness
among ministries, government agencies, non-government organizations, voluntary 1982).
Adult education is parallel with
national education policy. Public sector is playing a crucial role to prepare
the facilities and non-formal exercises for adults who have no chance to enroll
themselves in formal education (Ministry of Education in Malaysia, 1979).
According to Norzaini Azman (2006), government agencies, private sector and
society awareness are playing an important role especially from the importance and
contribution towards society and country development.
2.0 ADULT ISSUES ON
LEARNING ENGLISH LANGUAGE
I find that the English standard of
the local public universities students nowadays is completely terrible. The
majority of university students speak Malay, Mandarin, Tamil or his/her own
dialect rather than English. Their mastery of English is extremely atrocious
regardless of race. I think we have overly expected the university and its
students. Some students there reflected to me that some lecturers refuse to use
English in their lectures and the students also tend to speak in their
respective mother tongue. If this is the case, I wonder how university’s
student would improve. No wonder there are getting more students choosing
private universities or going abroad. The problem of English language is not only in Malaysia but worldwide.
It happened in other countries even in United States and Japan as they are
flooded with foreign workers and foreign students as well. I consider this as
an issue because this is the problem that our community has to face for many
years. What I can glean from this never-ending rants from various parties about
how our students, parents and society really should recognize the importance of
mastering English.
If we try to observe some of some governments’
department for example Immigration Department in Putrajaya, surprisingly they have
customer service or front desk assistant whom everyday liaise with people from all
over countries in the world and yet they could not speak good English. They even do not understand simple English. Another scenario is in my firm where I am attached
with now, some of the officers or managers barely understand the simple English. They have a huge problem especially in
reading and writing. This situation is
not suppose to happen as from age 7 or as early as 4 until age of 23 we were in
school or university studying but yet still have problem to understand and
mastering in this language.
How the new generations going to face the working
life after graduating? How to explore in
these very challenging world today? This
problem must be fixed immediately. The
government has to study again how to improve the English educational in
Malaysia from primary up to higher level like universities. No doubt some
family with English background are very good and successful to conquer this
language but this is a minority community.
It's not that people do not recognize the importance. Since the dawn of
the English media we have realized that English is an International lingua
franca and with that it must be mastered. This realization is already there and
hence, we have the mushrooming of language centres.
If we see, mostly intellectual people are from
western country. They code sentences from intellects from western. If we do not understand English language, how
are we able to explore the knowledge.
3.0 THE PSYCHOLOGY OF ADULT LEARNING
Edward L. Thorndike (1900), he concluded that there
are three laws that govern how adults learn:
i. The
law of readiness
We only learn when we are ready to learn. It includes seeing a need to learn, feeling a
desire to learn, being interested in the subject, and having sufficient skills
to both comprehend and utilize the new information.
ii. The
law of effect
Nothing succeeds like success. This law points out that the more success we
feel in learning, the more excited we get about learning. We need to gain pleasure from out learning,
and the successful performance of a formerly difficult task is on e of life’s
greatest pleasures.
iii. The
law of exercise
In essence, practice makes perfect. This means that hands-on drill is
necessary. It also means that the more
personally we are involved in learning that is, the hearder we work at it the
more it engages us and the more we learn.
4.0 THE PRINCIPLES OF LEARNING
There are ten recognized of adult education:
i)
People learn only
what they are ready to learn.
ii)
People learn best
what they actually perform.
iii)
People learn from
their mistakes.
iv)
People learn
easiest what in familiar to them.
v)
People favour
different senses for learning.
vi)
People learn methodically and, in our culture,
systematically.
vii) People cannot learn what they cannot understand.
viii) People learn through practice.
ix)
People learn better
when they can see their own progress.
x)
People respond best
when what they are to learn is presented uniquely for them. Each of us is different.
5.0 ADULT LEARNING PATTERNS
The English language has been widely
spoken and used in Malaysia for many years, so much so that it has
automatically become the second language of the country. Nearly, every
household in the cities in Malaysia uses English, even if it is not the first
language of the house.
With the world getting smaller due
to globalisation, the importance of the English language, which has been dubbed
the international trading language, is very much evident. In this Internet and
Information Age, in order to achieve international stature, it is important to
know the English language as English is the lingua franca.
According to Darkenwald and Merriam
(1982, p9), that Adult Education is a process whereby persons, whose major
social roles are characteristics of adult status, undertake systematic and
sustained learning activities for purpose of bringing about changes in
knowledge, attitudes, values or skills.
Duffy & Jonassen (1992), in other hand believed
that learning emphasizes the creation of a conducive learning environment. It
encourages the learner to construct his own perception of reality based on his
or her experiences and beliefs as well as through negotiation with others. This
theory called Constructive theory.
Constructivism focuses more on context and the learning process.
Constructivists believe that there is a real world
that learners experience and meaning is imposed on the world by the learners,
rather than existing in the world independently of them. They also believe that
there are many ways to structure the world and there are many meanings or
perspectives for any event or concept.
These are what
we need to stress on, knowledge, attitudes, values and skills on each adult
learners how to improve English language. The changes of these not only
involved adult learner but also government, private sector, society and all
surroundings us that can contribute to make these changes happened.
Adult education
organizations deliver a wide range of education and training services for
adults in community. They provide opportunities for people to connect and
reconnect with learning at all stage of lives. The division of adult education
support adult basic education, adult secondary education and English language.
Adult education programs emphasize basic skills such as reading, writing,
English language competency and problem solving.
We are increasingly aware of the
importance of access to knowledge that technology provides through English. The
English language is widely used throughout the world today, and our graduates
will be entering the workforce where English proficiency becomes mandatory for
your success. For this matter, more and more students either local or
international are equipping themselves with the English language by attending
special English courses and programmes in Malaysia.
Therefore, it is not surprising to
note that this language is being offered by many of the higher educational
institutions, not only as a programme by itself but also as a preparatory
subject to gain entry into undergraduate programmes offered by the local
institutions as well as overseas institutions. The information about andragogy
should widely use among adults especially in the effectiveness of the teaching
and learning process. Furthermore, instructors in andragogy field should carry
out the responsibility to increase the credibility of adult education too.
These days the major language for
study in schools, universities and communication
Malaysian has been influenced by the British colonisation period, to use English in their daily transactions. The English language is being used extensively in Malaysia, in commercial or social settings, formal or informal situations – in business transactions, internet communication, advertisements and the entertainment industry.
Malaysian has been influenced by the British colonisation period, to use English in their daily transactions. The English language is being used extensively in Malaysia, in commercial or social settings, formal or informal situations – in business transactions, internet communication, advertisements and the entertainment industry.
For some homes, it has become the second
language, used in everyday conversation among family members and friends. Some
Malaysian homes also use this language as their mother tongue.
Owing to its place of importance in
the new knowledge economy, English, as a second language, continues to be a
compulsory subject taught at all levels in every Malaysian school. On top of
that, the subjects of mathematics and science are being taught in English in
schools at all levels.
At the tertiary level, although the
medium of instruction at undergraduate level in the public universities is the
National language (Bahasa Malaysia), with effect from the year 2005, English is
used to teach the science and mathematics-related subjects. All private higher
educational institutions use the English language as the medium of instruction.
In a Multi-lingual Society like Malaysia, the advantage for students to learn English is that they will learn the necessary communications skills to equip them for a successful life. The students will not only acquire the relevant study skills required for college or university entrance, but will also be equipped with knowledge essential in the working world. Whether it is for personal satisfaction or social enrichment, or simply to excel in your academic and work endeavours, you will find it advantageous to learn English in the Malaysian multi-lingual environment.
In a Multi-lingual Society like Malaysia, the advantage for students to learn English is that they will learn the necessary communications skills to equip them for a successful life. The students will not only acquire the relevant study skills required for college or university entrance, but will also be equipped with knowledge essential in the working world. Whether it is for personal satisfaction or social enrichment, or simply to excel in your academic and work endeavours, you will find it advantageous to learn English in the Malaysian multi-lingual environment.
Apart from the public schools,
language centres found in all major cities and towns in Malaysia offer English
language courses that cater to the individual needs of the people, whether on a personal or professional basis. As such, there are classes
which offer English for academic purposes to help students in their academic
programmes that are conducted in English, as well as English language classes
for specific purposes to help those who need English for career enhancement or
development. Such classes are not only popular among the Malaysians but also
among the foreigners (students and expatriates living in the country) who may
require the English language during their stay in Malaysia, whether for
personal or business reasons.
The English language has played and will play an important role in everyone's life. Therefore, the higher educational institutions in Malaysia have seen to it that various levels are designed for English language programmes to accommodate the different levels of proficiency of the individual students and to suit the various needs of different students.
6.0 ADULT
LEARNING THEORY
Adult theory learning was developed
out of a need for a specific theory of how adults learn. Most educational theories as well as formal
educational institutions were developed exclusively to educate children and
youth. Educational psychologists,
recognizing the limitation of formal education theories, developed andragogy,
the theory of adult learning.
Malcolm Knowles is most frequently
associated with adult learning. This
model is based on several assumptions:
i)
Adults have the
need to know why they are learning something.
ii)
Adults have a need
to be self-directed.
iii)
Adult bring
more-related experiences into the learning situation.
iv)
Adults enter into a
learning experience with a problem-centred approach to learning.
v)
Adults are
motivated to learn by both extrinsic and intrinsic motivators.
Adult learning theory is especially
important to consider in developing training programs e.g English language for
adults in university or organizations because the audience for many such
programs tends to be adults, not of whom have not spent a majority of their
time in a formal education setting. They
created a program filled with fun and music, in which participants start their
own `paradise’. This reduced trainees’
anxiety, which could have inhibited their learning. Many adults believe that they learn through
experience. As a result, trainers need
to provide opportunities for trainees to
experience something new and discuss it or review training materials based on
their experiences. A common theme in
these application is mutuality. The
learner and the trainer are both involved in creating the learning experience
and making sure that learning occurs.
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Stimulus
Or
Message
Environment
Feedback
Reinforcement
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Receptions
Ears
Nose
Skin
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Sensory
Register
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Short-Term
Memory
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Long-Term
Memory
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Response
Generator
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The figure 1.1 shows implications of adult learning
theory for learning.
Information Processing Theory
Compared to other learning theories,
information processing theories give more emphasis to the internal processes
that occur when training content is learned and retained. Figure 1.1 shows a model of information processing. Information processing theories propose that
information or messages taken in by the learner undergo several transformations
in the human brain. Information
processing begins when a message or stimuli which could be sound, smell, touch,
or pictures from the environment is received by receptors like ears, nose,
skin, eyes. The message is registered in
the senses and stored in short-term memory.
The message is then transformed or coded for storage in long-term
memory.
A search process occurs in generated relates
to one of the five learning outcomes: verbal information, cognitive skills,
motor skills, intellectual skills, or attitudes. The final link in the model is feedback from
the environment. This feedback provides
the learner with an evaluation of the response give. This information can come from another person
or the learner’s own observation of the results of his or her action. A positive evaluation of the response
provides reinforcement that the behaviour is desirable to be stored in long-term
memory for use in similar situations.
Thus according to Knowles, our role is to:
·
Model a supportive, cooperative learning climate.
·
Involve our Adult learners in the planning and amount of work in the
course.
·
Take the time to find out both the needs and interests of our adult learners.
·
Create of learning objectives based on the needs and interests of our
adult student population.
·
Build our courses around a sequenced set of problems for achieving the
above objectives.
·
Assess the quality of the learning experience through course evaluations
and interviews with the students.
7.0 LEARNING THAT BENEFITED TO ADULT LEARNERS
For all Malaysians mastering in English
language will widely open more business opportunity from other countries. They will have more confident to trade with us. Because of this, our economy
will grow beautifully stable.
Therefore,
with the English language as a n second language of the country as well as
being spoken by many Malaysians in and outside of their homes, international
students will find that Malaysia has an environment conducive for the studying
of English.
This
will bring good investments for Malaysia not only international students who are
studying here but also bring in all the investors who believed and trusted
Malaysia, one of English-speaking country.
We have career advancement for workers either
in the Malaysia or outside. Malaysians will get more
opportunities to work in other countries or to study their abilities and
capabilities in new technology. The
skills we learned will be brought back and used for our own good. This will develop our economy, technology,
industry, agricultural and so forth.
We
also have two way education benefits, Malaysian students can study abroad or vice-versa. The foreigners will have more confident to send their children to study
in our college or university as the way we conquered the English language, we
are as good as others English-speaking country.
Just imagine we would be able to gain more
knowledge about others heritage and culture, economic and technology as mostly
the books, articles, and journal references are in English. For example, mostly
law books are in English therefore, we can solve a lot of cases in court as we
have precedent cases to refer.
Malaysia and other countries have more
understanding in political issues. The bonding of political issues will be more
honest, clear and transparent As per
Merriam and Caffarella point out three factors of society that influence
adult learning. One is demographics –
population gets older, adults are better educated and there are more cultural
and ethnic diversity. The second factor
is economics and the third is technology.
This is what happened when we resolved the English language issue in
Malaysia.
8.0 DATA COLLECTION
The data collection is suitable to collect for
case studies English Language for Adults Learning is simple random sampling was
used during the questionnaire session to save the time and decreases the
logistic problems. We can take from some states in Malaysia such as to do
research we can get from Pahang, Perak, Johor, Selangor and Negeri Sembilan.
Cluster sampling was carried out to select the
respondents among all the participants who participate in Human Development
Program (Alias Baba, 1992). The sample
must be large to get accurate sampling.
9.0 ADULT
LITERACY AND THE LADDER OF OPPORTUNITY
Our work as adult literacy
educators is central to efforts to rebuild the ladder of opportunity in our
country. Adult literacy is deeply embedded in the structure of inequity and
opportunity within our society. Our national conversations about equity,
economic strength, and stability, as well as opportunity, typically refer to
education as a key strategy. But beyond K–12 education, which is without doubt vitally
important, adult literacy is also crucial. The following charts illustrate some
of the ways education and adult literacy together play a central role.
I choose data analyses from US as Malaysia data
difficult to get. These are just to show pattern of adult learning process. Well,
these charts are based on analyses of data from the National Adult Literacy
Survey (NALS, collected in 1992) and the National Assessment of Adult Literacy
(NAAL, collected in 2003), nationally representative surveys and literacy
assessments of adults in the United States.
Taken together, they show that the relationships demonstrated in 1992
held steady through the next decade.
The first chart shows the relationship between
employment and education and literacy proficiency. The height of each bar is
the average number of weeks worked in the previous year by adults with varying
amounts of education and literacy.

Chart 1: Average weeks of employment per year by
literacy level and educational attainment. Source: Author calculations, National Adult Literacy Survey of
1992.
The chart shows that adults with higher levels
of educational attainment and adults with higher levels of literacy proficiency
have worked for a greater number of weeks. At any given level of education no
high school diploma, a high school diploma, a college degree the more literacy
proficiency an individual has, the more weeks of employment.
Indeed, to move toward full employment, adults
need both high levels of
education and high
levels of literacy proficiency. The three-dimensional bars in the figure can be
viewed as stepping stones through increasing literacy and education rungs on
the ladder of opportunity towards full employment in our society.
In 2003, the picture remained much the same.
Chart 2 shows the employment status of adults by their document literacy level,
placing the data from 1992 side by side with that of 2003, revealing how
powerfully these indicators work together. There is a significant shift in the
percentage of adults who are employed as one moves from below basic literacy to
proficient levels of literacy. Only 27% and 32% of adults with below-basic
literacy were employed full time in 1992 and 2003 respectively, but among those
who were proficient, these numbers grew to 68% and 63%.

Chart 2: Percentage of adults in each employment
status category, by document literacy
level: 1992–2003.
A similar relationship emerges in the next
chart, which displays the percentage of individuals living in or near poverty
in 1992 in terms of both literacy proficiency and educational attainment to
have good chances of escaping poverty, individuals need high levels of both education and literacy.
Educational attainment by itself is not enough.

Chart 3: Percentage of individuals
living below poverty line by literacy level and educational attainment. Source: Author calculations, National
Adult Literacy Survey of 1992.
At each level of educational attainment, higher
levels of literacy are associated with better chances of staying out of
poverty. In 2003, the picture remained stubbornly similar. Weekly wages
continued to rise with literacy.

Chart 4: Percentage
of full-time employed adults in each weekly gross earnings category,
by document literacy level: 2003.

Chart 5: Percentage of individuals who reported voting
in the previous five years, by literacy level and educational attainment. Source: Author calculations, National
Adult Literacy Survey of 1992.
In 2003, similar patterns were demonstrated.
Adults with higher levels of literacy were more likely to vote and volunteer.
Once again, the steps up the ladder of opportunity and engagement in our
society pass through increasing levels of both literacy and education.

Chart 6: Percentage of adult citizens of voting age
who voted in the 2000 election, by prose and document literacy level: 2003.

Chart 7: Percentage of adults who volunteered during
the past year, by prose and document literacy level: 2003
This does not mean, of course, that all of
these complex problems will miraculously disappear if only we can raise the
literacy levels of our adult population. It does reflect, however, how deeply
literacy is embedded in a range of issues in our society. Solutions to these problems
will very likely involve developing new and more effective ways to increase adult
literacy levels over time.
9.0 CONCLUSION
Adult education is an education which consist those who are mature from
their age, emotion, thinking and career (Nor Azizah, 1997). On the other hand, Merriam et al. (1999)
defined that adult education as a lifelong learning process which is not
fastening by age, space and condition. According to Kim and Creighton (2000),
adult education refers to different types of education activities which carried
out by different department or unit to increase everyone knowledge in a society
after their formal education. Mazanah & Associates (2001) defined that
adult education refers to the learning opportunities that are undertaken by
adults outside the formal schooling system. Haslinda (2000), adult education
also happened during our daily life activities such as reading newspaper,
watching television, communication and having sports.
On the other hand, there are no any research that evaluate the similar
case, therefore researcher can only choose the model, theory, construct and
research instrument based on the principle. A research can be more strong and
extensive if the researcher able to work on the exploration with confidence. It
is suggested that further research can focus on andragogy field because there
still have other aspects that we should take into consideration. For example,
effectiveness and acceptable methods. Some of the local researchers, Razali (1987)
and Nor Azizah Mohd. Salleh (1997) emphasize on andragogy field. However, in
Western country, Knowles (1972, 1984 and 1989), Hartree (1984), Krajne (1989)
and Pratt (1993) are widely doing on this kind of research. Andragogy teaching
theories which used in Western country should consist into the local research where
the centering teaching methods, practicum and interactive should be tested and
look appropriately to our country.
Mastering in English as international language
bring us so many benefits in economic, education, industry, culture, even in
religion. We can translate Al-Quran in English therefore, other country can
understand, read, study and learn from it.
In the work place, English should be widely use and can be a career
advancement at all level. Therefore, workers must be well versed in English so
that will make it easier for them to be promoted.
We also can do a lot of research in the name
of science. We can cure new diseases. Some of the words in science even cannot
be translated in other language. Learning English will upgrade Malaysians from
low level to the highest level in all
aspects of education. That is why English language is very important. Through learning
and mastering English we can cultivate our intellects. In addition, we would be able to improve a
person and social as well. Organisations
will be more effectiveness.
English language is for adult to learn a lot of
things. This learning process for adult or person is lifetime. This will educate
a person to be more professional in working environment and social
transformation. Quality of healthiness will be improved. Just one issue – English language can relate
a lot of situation, upgrade a lot of aspects in life not only personal needs
that become community impacts.
There is a different in adult education from third
world countries to western countries.
Third world countries or developing countries like Malaysia, the impact
of adult education will be affected to huge things – person: self-esteem,
company/industry: well-developed, country: stable economy and community-professionalism. Malaysia is a developing country but when
comes to adult education we follow the same like the third world countries.
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